Household Support Fund

Household Support Fund: Update 3rd March 2025

The Household Support Fund has now reopened to new enquires. Please see below for details on how to complete your enquiry form.

Once you have completed the enquiry form, and it has been approved, you will secure you place on the waiting list. You will then be contacted by a member of the HSF team, within the next four weeks, to complete your full application.

Please be patient whilst the team work through the waiting list. Additionally, please ensure that you have your voicemail turned on, so the team can leave you a message if you miss your call, and that your phone accepts calls from withheld/private numbers.

Please note that completing the enquiry form does not mean that you are automatically entitled to receive a grant payment. Your eligibility will be checked during the application process and you may be required to submit further documents, to verify the details you have supplied as part of your application, before any grant payment is made.

Please complete your enquiry form as soon as possible as the current round will close on 31st March 2025, or sooner if all available funds are allocated before this date.

If you live in Hall Green or Selly Oak and need to contact us about an existing successful enquiry or application, please leave a voicemail with your name, postcode and phone number on 07855 409 582 or email us at household.support@greensquareaccord.co.uk. You can also use these contact details to submit any additional information that we have requested.

What is the Household Support Fund?

The Household Support Fund is a one-off grant of up to £200 to Birmingham households, currently facing financial hardship, with the funds intended to help households with food costs and energy payments.

Who is eligible?
  • You must be a Birmingham Resident
  • You must be experiencing financial hardship, particularly with regards to covering costs linked to food and energy
  • Your household must not have received a £200 grant payment in the last 12 months*

Please be aware that you may be expected to provide proof of address and proof of means-tested benefits (if you are in receipt of them) to support your application.

Receiving a grant from this fund will not impact any other benefits you may be receiving or may be entitled to.

*Each household is only eligible to receive one £200 grant payment in a 12 month period. e.g. If you received a £200 payment on 31st January 2024, you cannot make another application until 1st February 2025. Any enquiry received before your eligibility date will be rejected.

If you need support with your application, you can book an appointment at one of our Community Hubs. Please see flyer below for contact details.

The application system actively monitors submitted applications looking for signs of fraud and details of any attempts to make fraudulent applications and/or fraudulently receive grant funding will be shared with West Midlands Police.

Grant payments are made directly into a bank account in the applicant’s name. If you do not currently have a bank account, please click the link below for details on how to open a Basic Bank Account.

Opening A Basic Bank Account

Signposting, information and advice available for applicants:
  • For details of current Cost of Living support available please visit Birmingham City Council’s dedicated hub: Help in Brum
Additional advice and information:
  • If you are a household with children and require wider support, including parenting, food and/or mental health support, you can complete a self-referral Family Connect Form by clicking here.

COMPLIMENTS – FEEDBACK – COMPLAINTS

We are committed to learning from your feedback, whether it’s a compliment, complaint, or suggestion.

HSF Complaints LeafletDownload